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Service Survey
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How did you initiate your recent request for service? * Called our officeThrough our company websiteContacted service technician directlyOther My phone call was answered quickly & courteously. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE It was very easy to place a service request through your company website. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE I received a call back within a reasonable time after my service request. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE My technician arrived when he/she said they would. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE The technician was courteous and professional in appearance. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE All of the work that was required was explained to me. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE The technician had a great knowledge of the product * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE The issue was resolved in a timely manner. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE The equipment was fixed right the first time. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE All work areas and equipment were left neat and clean. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE I feel the technician followed through on his/her commitment. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE Overall, I had a positive experience with all members of the service staff. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE I would definitely recommend the company to another business. * STRONGLY AGREEAGREENO OPINIONDISAGREESTRONGLY DISAGREE
Name: * Company Name: * Email: * Phone: * Would you like to contacted? * YesNo